Privacy Policy

Last Updated: December 7, 2024

At C&P Videos ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.candpvideos.com and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address
• Phone number (optional)
• Billing information and payment details
• Account credentials
• Any other information you choose to provide

1.2 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
• To provide access to purchased digital products
• To send order confirmations and receipts
• To communicate with you about your account or transactions
• To send promotional emails (with your consent)
• To improve our website and services
• To prevent fraud and enhance security
• To comply with legal obligations

3. Payment Information

We use Razorpay as our payment gateway. When you make a purchase:

• Your payment information is processed directly by Razorpay
• We do not store your complete credit/debit card details
• Razorpay's privacy policy applies to payment processing
• We only receive transaction confirmation and partial card details for records

4. Sharing of Information

We may share your information with:

• Service Providers: Third-party vendors who assist in our operations (payment processors, email services, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security assessments
• Limited access to personal data

6. Cookies

We use cookies and similar technologies to enhance your experience. Cookies help us:

• Remember your preferences and login status
• Understand how you use our website
• Improve our services

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent where applicable

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: